Jilili Terms & Conditions – Complete Platform Usage Policy

These Terms and Conditions apply to the jilili platform (https://jilili.best) and all of its services. "jilili," "we," and "our" refer to the company operating this platform. "Member," "you," and "user" refer to any registered or unregistered individual who accesses jilili's website or app.

Jilili is an internationally licensed online gaming platform offering slots, Live Casino, Sports Betting, lottery, and other gaming services.

Jilili reserves the right to modify these Terms and Conditions at any time. Members will be notified in advance of any changes. Continued use of the platform after any such changes will be considered acceptance of the updated terms.

A personal account is required to use services on jilili. All information provided at the time of registration must be accurate, complete, and up to date.

One Account Per Person

Each person may register only one account. Creating multiple accounts using the same mobile number, email address, device, or payment method is strictly prohibited. Violating this rule may result in all accounts and their balances being forfeited.

Account Password Security

You are responsible for keeping your account password confidential. Never share your login credentials with anyone. If you suspect any unauthorized access, contact our support team immediately.

You must be at least 18 years old to use jilili's services. Creating an account or participating in any gaming activity is strictly prohibited for anyone under 18. Identity verification (NID or passport) may be requested at any time to confirm your age.

The following individuals are not permitted to use jilili's services:

• Any individual under the age of 18.
• Anyone enrolled in jilili's self-exclusion program.
• Individuals whose accounts have been suspended by jilili.
• Immediate family members of jilili employees.

All financial transactions on jilili must be made through legitimate payment methods. Depositing funds from illegal sources is strictly prohibited, and any such transaction detected will result in account suspension.

Withdrawal Terms

• Withdrawals must always be made through the same payment method used for the deposit.
• KYC (identity verification) must be completed before any withdrawal can be processed.
• The withdrawal number must match the number registered on your account.
• Additional verification may be required for your first withdrawal.
• Unusual or suspicious transactions may require manual review.

Jilili offers a variety of bonuses and promotional offers. Each bonus comes with its own terms, which are clearly communicated at the time the bonus is issued.

General Bonus Rules

• Each member may use each bonus offer a maximum of one time, unless stated otherwise in the offer.
• Bonuses are applicable only to the account for which they were issued and cannot be transferred to another account.
• If wagering requirements are not completed before the bonus expires, the bonus will be forfeited.
• Jilili reserves the right to withdraw or modify any bonus at any time.
• If a member is suspected of abusing the bonus system, their bonus may be cancelled.

Welcome Bonus

New members can receive up to a 100% welcome bonus on their first deposit. Specific wagering requirements apply to this bonus (see Section 6 for details). The welcome bonus is available to first-time registered members only and can be claimed once.

Wagering or rollover requirements refer to how many times you must bet your bonus funds before you can withdraw them. For example, a 30x wagering requirement on a ৳1,000 bonus means you need to place a total of ৳30,000 in bets.

How Wagering Is Calculated

• Not all bets count equally toward wagering requirements. Slots generally count at 100%.
• Live Casino games generally count at 10%–50%.
• In Sports Betting, only bets with minimum odds of 1.5 count toward wagering requirements.
• Regardless of whether a bet is won or lost, the wagered amount counts toward the wagering requirement.
• If wagering requirements are not met within the bonus validity period (typically 30 days), the bonus will be forfeited.

All games on jilili operate using RNG (Random Number Generator) technology in accordance with international standards. Game outcomes are entirely unbiased and not predetermined.

Software Errors & Voided Games

If a game is interrupted due to a software error, network disconnection, or any other technical issue, jilili will follow the policy outlined below:

• If the game is recoverable, it will resume from the last saved state.
• If recovery is not possible, the wagered amount will be refunded.
• Jilili reserves the right to void any abnormal winnings resulting from a software malfunction.

Sports Betting Special Rules

For Sports Betting, if a match is cancelled, postponed, or not completed within the scheduled time, bets will be voided and stakes returned. For Live Betting, odds are subject to change, and only confirmed bets are considered final.

The following activities are strictly prohibited on jilili. Violations may result in account termination as well as legal action:

• Using the platform for money laundering or any form of illegal financial transactions.
• Abusing the bonus system by creating multiple accounts.
• Use of bots, automated software, or hacking tools.
• Attempting to manipulate game outcomes.
• Attempting to access another member's account.
• Registering with false or misleading information.
• Operating an account using another person's identity.
• Attempting to bypass or breach the platform's security measures.

Jilili may suspend or permanently close an account without notice under the following circumstances:

• Serious violation of the terms and conditions.
• Suspicion of money laundering or fraud.
• Failure to complete KYC verification or providing false information.
• Evidence of operating multiple accounts.
• Request by law enforcement authorities.

Voluntary Account Closure

Members who wish to close their account may contact support. All pending withdrawals must be processed before the account is closed, and any active bonuses will be forfeited.

Jilili is committed to protecting your personal information. Our Privacy Policy outlines in detail how your data is collected, stored, and used.

In short, your information is used for: account management, payment processing, fulfilling legal obligations, and improving your gaming experience. Your data is never sold to third parties without your consent. For more details, Privacy Policy View the page.

Jilili believes gaming should be entertainment. To help prevent addiction and problem gambling, we always have the following tools available:

• Deposit Limit: Setting daily, weekly, or monthly deposit limits.
• Loss Limit: A maximum loss limit within a set time period.
• Session Limit: Limits on continuous gaming sessions.
• Cooling-Off Period: The option to temporarily pause your account.
• Self-Exclusion: Option for a long-term or permanent break.

For more details Responsible Gaming View the page.

Jilili reserves the right to modify these Terms and Conditions at any time. For significant changes, members will be notified at least 7 days in advance via email or SMS. Minor edits or clarifications of language may not require advance notice.

If you have any questions or concerns about our terms and conditions, please get in touch with us:

• Email: support@jilili.best
• Live Chat: Available at the bottom-right corner of any page
• Support Hours: 24/7, in Bangla

If any part of these Terms and Conditions is found to be unenforceable by a court, the remaining provisions will continue to be fully effective.